We understand that your personal information and privacy is important to you. We make every effort to ensure that the information you share with us is recorded accurately, retained securely and used only according to your wishes. We protect your personal information and adhere to all current data protection act legislation with respect to protecting privacy. We do not give out, sell or trade our mailing list data with external organisations. We comply with the Data Protection Act 1998, the Privacy and Electronic Communications Regulations (PECR) and the new General Data Protection Regulations (GDPR) 2018.

Tête à Tête collects personal data that you may volunteer as part of booking tickets, making a purchase or visit, or via a donation form, e-newsletter sign-up or responding to a visitor survey. Personal information we collect may include:

• your full name and title, date of birth
• postal address, postcode, email address and phone number
• current art form interests

 
We will also collect and hold information about any contact you have with us as a ticket buyer, visitor, donor or supporter of Tête à Tête, and may include details of:

• ticket purchases and attendance
• membership and donor status, including payment details where applicable
• retail purchases
• contact preferences
• gift information, including payment details where applicable
• Gift Aid status
• details of correspondence sent to you, or received from you
• any other information provided by yourself at the request of Tête à Tête to process a transaction
 
When we ask you to provide your personal information we will let you know why we are asking, and how we will use your data, by directing you towards this notice.

Depending on your relationship with Tête à Tête , and the preferences you have indicated, data we hold may be used to send you promotional, marketing, membership or fundraising information by post, telephone or electronic means. These types of communications can include:

• Informing you of other products, services or events related to Tête à Tête, such as shows or retail offers.
• News and updates about Tête à Tête and marketing or supporter e-newsletters.
• Information on our fundraising operations, including occasional targeted requests to consider supporting us in various ways.
• Other relevant communications based upon your relationship with Tête à Tête.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. If you wish to exercise any of your rights, as listed below please write to us at info@tete-a-tete.org.uk

a. Access to your personal information
b. Objection to processing of your personal information
c. Objection to automated decision-making and profiling
d. Restriction of processing of your personal information
e. Your personal data portability
f. Rectification of your personal information
g. Erasure of your personal information

If you make a request relating to any of the rights listed above, we will consider each request in accordance with the General Data Protection Regulations. Upon successful verification of your identity you are entitled to obtain the following information about how your personal information is processed:

a. The purposes of the collection, processing, use and storage of your personal data
b. The source(s) of the personal information, if it was not obtained from you
c. The categories of personal data stored about you
d. The recipients or categories of recipients to whom your personal data has been or may be transmitted along with the location of those recipients
e. The envisaged period of storage for your personal data f. The use of any automated decision-making and/or profiling.

Security
The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access. We will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the Website.
 

Third party links

You might find links to third parties (e.g. external creative organisations) on our Website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them. In cases when we use external websites provided by other organisations such as Twitter, YouTube or Facebook, then we would ask you to consult their privacy policies.
 
Google Analytics

When someone visits www.tete-a-tete.org.uk, we use Google Analytics to collect statistical data and details of visitor patterns which tell us which parts of our website visitors use most often. None of this infomation uses, or requires the use, of personal information and is processed in a way that does not identify individuals. We do not make any attempts to find out the identities of individuals visiting our website.
 
Mailing List

We use a third party provider MailChimp to deliver our newsletter. We use MailChimp software to help gather statistics on opening rates and clicks on links which help us monitor and improve our communications. Individuals can unsubscribe at any time from newsletters by clicking the unsubscribe link on each e-newsletter. You can view MailChimp’s privacy notice at https://mailchimp.com/legal/privacy/.
 
Online ticketing

The information you provide when booking tickets online will be used primarily to protect your purchases and attendance at events and also keep you informed about future activities. Tête à Tête uses various sites for ticket selling and each will have their own privacy policy.
 
You have the right to lodge a complaint with the Information Commissioners Office (ICO) if you believe your data has been processed in a way that does not comply with data protection. You can do so by calling the ICO helpline on 0303 123 1113 or via their website
 
This Privacy notice was last updated: April 2018
Due to be reviewed: April 2022

 
Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
 
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
 
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ http://www.google.com/privacy.html ]. Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.